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Captioning/CART Requests

If you are approved for captioning for videos or CART for classes/events:

Student request for videos to captioned in a class:

Complete a semester request and indicate classes and professors who should receive the accommodation letter.

Student request for a class or event:
Complete a semester request and indicate classes and professors who should receive the accommodation letter.
Please submit any and all captioning requests through this form below. You are able to submit one request for one meeting per form at this time.
Please note requests for captioning made with less than 10 business days notice will be pursued but are not guaranteed. Cancellations should be made with a 48-hour notice prior to the event, if at all possible. Cancellations should be made to student.accessibility@pepperdine.edu.

 What is CART (Communication Access Realtime Translation)?

CART is a speech-to-text process that brings communication access to deaf and hard of hearing people. Accurate and complete text representations of lectures or dialogue are simultaneously prepared and displayed to the student at natural language speeds.

The CART provider (captioner) can be onsite or operate remotely (where the audio can be clearly and accurately transmitted via phone or internet). He or she uses a stenography machine and laptop computer to key in all that is being said in class. The student views the text through a standard internet browser in real-time and may receive a transcript as well.

We ask speakers and professors supporting students using CART services to:

  • Always speak directly to the student, not to the student's captioner. You can speak as you normally would, without "over-enunciating" or speaking loudly. Should the lecture or discussion rate become too fast, the student or captioner will advise you.
  • During class discussions, ask that one person speaks at a time and that the students raise their hands to request recognition. When a class member asks a question, repeat the question before answering.
  • Arrange in advance of the first class for a discussion with the captioner and the student regarding seating positions that are convenient for all concerned. (Notetakers are provided because it is difficult for a deaf student to watch their screen and take notes simultaneously.) If online, communicate with the captioner and OSA to coordinate access to the class.
  • Provide the captioner with copies of any handouts (syllabus, vocabulary list, or other course materials) to assist in preparing for the course and/or programming their equipment.
  • When reading directly from text, provide an advance copy and pause slightly when interjecting information not in the text.
  • When working with the whiteboard or an overhead projection system, pause briefly so that the student may look first at the board/screen, and then at their screen, to see what is being said.
  • Understand that focusing intently on the CART transcription for up to an hour or more is extremely fatiguing. If the student must leave class for a moment, the service provider will stop for that time. If a student fails to show up for class, service providers are instructed to wait for 10 to 15 minutes before leaving as discretely as possible.
  • Periodically check in with the student privately to make sure that all class content is being accessed.

Don't hesitate to call Student Accessibility (310-506-6500) to arrange for a three-way meeting between you, an OSA staff member, and the student to work out any issues and to collaborate on the best instructional strategies for the student.